Common Reported Issues With The Polestar

The blog this week is about how to look after your Polestar. Do you have a Polestar 2, Polestar 3 or Polestar 4? Are you having issues with it and are finding difficulty getting it repaired or serviced? If so, you need to be aware and read this. Everyone is trying to save money at the moment, interest rates are rising, fuel bills are rising, food costs are soaring etc so when it comes to owning a car, we need all the help we can get to keep costs down. Read on to find out more:

Polestar 2

Common problems being reported by owners of the Polestar 2 include the following:

1. infotainment system glitches like frozen screens and audio issues
2. connectivity failures from the TCAM (telematics control unit) affecting internet-dependent features, and propulsion system errors that put the car in "limp mode"
3. physical annoyances such as suspension knocks, squeaks, and occasional battery performance inconsistencies
4. mixed feedback also exists regarding dealer service, with some owners experiencing slow repair processes due to parts availability. 

Polestar 3

Common problems being reported by owners of the Polestar 3 include the following:

1. a frustrating reliance on the infotainment system for basic controls, leading to safety concerns and user dissatisfaction, as well as significant software glitches, connectivity issues, and inconsistent cruise control and steering assist performance
2. Electrical faults, including problems with the onboard charger and issues with phone-as-key functionality have also been reported.  

Polestar 4

Common problems being reported by owners of the Polestar 4 include the following:

1. its lack of a physical rear window,
2. an overactive and occasionally intrusive autonomous driving system that can cause phantom braking and misinterprets speed limits
3. too many essential functions being controlled only through the touchscreen
4. Other issues reported by owners are a slow or delayed engagement of adaptive cruise control
5. problems with automatic lane changes
6. a lack of natural rear-view imaging,
7. slower fast-charging speeds compared to some rivals
8. and a sometimes unintuitive infotainment system. 

Servicing your Polestar need not be a dreaded or expensive experience, because instead of using your local Polestar main dealer, bring it to ACC UK Ltd because we have the experience and expertise. We have Volvo Master Technicians working here who will do exactly the same service or repair on your Polestar 1, Polestar 2, Polestar 3 or Polestar 4, but for a much more competitive price. We are truly a genuine alternative, less expensive, multi award winning superior customer service orientated garage. ACC UK Ltd is an independent Volvo specialist garage determined to provide honest and transparent services at all times, and this has earned us an excellent reputation in the industry and with our customers. We have an enormous amount of experience servicing many makes and model of car and invite you to put our service to the test.

To find out more or to book your Polestar in for a service, call us today on 01252 370701.

Here at ACC UK Ltd, Winners of The Motor Trader Independent Garage of The Year 2015, 2019 & 2020, GRA – Outstanding Automotive Service Excellence 2025, Motor Trader Indies Garage of the Year Award 2025, The IGA Big Awards 2022, The Inspire Customer Service Excellence 2016 Award, The Eagle Radio Customer Focus 2017 Business Award, The Workshop Magazine Workshop Manager of the Year 2017 Award, The LiveWire Excellence In Vehicle Servicing 2019 Award and The Aftermarket Excellence Award for Best Website 2019, The Eagle Radio Biz Award – Entrepreneur of the Year 2020 & the SME News Magazine Most Trusted Car Servicing Provider 2020, we pride ourselves on offering an outstanding customer experience for a fraction of the cost of a dealership. Give us a call and let us quote you for your next service or repair on your Volvo or Toyota. We service all areas around Farnborough, Fleet, Aldershot, Farnham, Guildford, Frimley, Camberley, Hook, Sandhurst, Crowthorne, Yateley, Hampshire and Surrey. We offer free collection and drop off services. We also have a fleet of courtesy cars to allow you to get on with your schedule whilst your Volvo or Toyota is with us. Happy Motoring from all at ACC UK Ltd – Independent Volvo & Toyota servicing, repair and MOT specialists based in the heart of Farnborough, Hampshire