Here at ACC UK Ltd, multi award winning Independent Volvo and Toyota Service, Repair & MOT garage based in Farnborough,
Hampshire, we like to bring you handy hints and tips on how to maintain your Volvo or Toyota and how to save money on your annual car running costs.
We also like to keep you informed of changes to laws relating to driving and car ownership.
The blog this week is about announcing that we have made the finals of the Eagle Radio Biz Awards 2018.
The team at ACC UK Ltd are super proud to find that we have made the finals of The Eagle Radio Biz Awards 2018.
By entering awards it means that we have to look at our business through a judges eyes. When you put your business forward for an award you have to read
the entry criteria to make sure that you meet the requirements for entry. Then you see what you are doing in your business in order to answer each
part of the entry application. For example, if the award was a customer focus award you would need to analyse why you think you have a great customer
service record. What are you doing to make your customers happy? What are you doing to keep them coming back? What are you doing to encourage them
to praise you and your services to others? We analyse the different departments within our business to ensure that we have not become complacent, we
set our benchmarks that we constantly strive to exceed. No business can hope to compete on price alone, especially if the workmanship is poor or the
customer experience is diabolical. By entering these different awards it keeps us on our toes so we do not rest on our laurels. It means we take the
time out from the everyday stuff to make sure that we truly LOOK at our business to ensure it is still on track, that we are fulfilling our own expectations
and those of our customers. Because at the end of the day our customers are KING!
Being a multi award winning business shows our customers that we work hard to offer the service that they expect when they book their Volvo or Toyota in
with us for service, Repair or MOT, or any other make or model car for that matter. We never pay to enter an award – all the awards that we have won
have been won because we truly deserved it. Just making the finals of awards means that we are doing a fantastic job. Of course we wont lie and say
we are not disappointed when we don’t win, of course we are but we keep going making sure that our ethos of offering a fantastic value for money service
is what we are all about! So fingers crossed for us on the 24th May 2018. Maybe we can add another to our trophy cabinet??? Happy Motoring
Here at ACC UK Ltd, Winners of The Motor Trader Independent Garage of The Year 2015, The Inspire Customer Service Excellence 2016 Award, The Eagle Radio
Customer Focus 2017 Business Award and The Workshop Magazine Workshop Manager of the Year 2017 Award, we pride ourselves on offering an outstanding
customer experience for a fraction of the cost of a dealership. Give us a call and let us quote you for your next service or repair on your Volvo or
Toyota. We service all areas around Farnborough, Fleet, Aldershot, Farnham, Guildford, Frimley, Camberley, Hook, Sandhurst, Crowthorne, Yateley, Hampshire
and Surrey. We offer free collection and drop off services. We also have a fleet of courtesy cars to allow you to get on with your schedule whilst
your Volvo or Toyota is with us. Happy Motoring from all at ACC UK Ltd – Independent Volvo & Toyota servicing, repair and MOT specialists based
in the heart of Farnborough, Hampshire.