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Avoid Extra Charges From Unscrupulous Garages

Extra charges
Photo by Nick Fewings on Unsplash

The blog this week is about avoiding extra charges from unscrupulous garages. It is always best to do your homework when looking for a garage to fix or service your car. Cheap is not always best, however look out for hidden charges too. A garage cannot financially carry out an MOT for £15 or £20 - they would be bankrupt very quickly. Sometimes offers that are too good to be true are often that. Read on to find out more: 

It is believed that UK motorists spend more than £300 million per year to fix messed up repair jobs or problems that a mechanic or would be mechanic has missed when fixing another problem. There is a big skills shortage in fully qualified and experienced mechanics and motor vehicle technicians. With the emergence of higher tech cars and everything being driven by diagnostics and computers there is a lack of lateral thinkers out there in the trade! This works out at costing us around £500 each per year. Although there are lots of things you can do yourself to maintain your car such as checking your tyres, water levels, coolant and oil levels to make sure that your car stays in the best condition possible, it's never going to eliminate the need for regular servicing and required maintenance entirely. Filters, brake pads and disks and other engine parts reach the end of their natural life and require checking and changing at regular intervals We've all heard stories about unscrupulous mechanics taking people for a ride and charging them for things they shouldn't be paying for - so how can you protect yourself against ending up in a similar situation? Many people have had unnecessary parts fitted to their vehicles, and in some cases, they've paid for parts that haven't even been changed or fitted at all. Women and young drivers are the most likely to fall foul of rogue mechanics, due to a perceived lack of knowledge or experience when it comes to cars and motoring. Ladies look for garages that are members of Foxy Ladies Motoring scheme!

Talk to friends, relatives, colleagues and neighbours and take on board their good and bad experiences with garages they have used, both with local independent garages, and the bigger chains. Word of mouth and recommendation is the best way to find yourself a good, reliable mechanic, and make sure that you don't get ripped off. Here at ACC UK Ltd of Farnborough, Hampshire, Independent Volvo & Toyota Service, Repair and MOT specialists over 70% of our new customers every month come through word of mouth referrals from our existing customers - so we must be doing something right! Get some quotes for the required work or service so that you can compare quotes - also see if they provide a courtesy car and if it is free of charge or if they offer a free pick up/drop off service. Look on the Internet for garages in your local area - try and get 3 quotes for a great comparison. Find out how much they are going to charge you for the same work, what kind of parts they use, and how long they are likely to take to carry out the job. Look at their website to see if they hold accreditations to professional industry bodies.If your vehicle has diagnostic issues ensure the garage you take it to has the capabilities to quickly identify the problem - this will save time and money - not all garages have the capability. Recommendation and reputation really is a strong indicator of a good honest garage - we all want to save money but cheap is not always a good indicator and sometimes neither is a high street brand name.

At ACC UK Ltd, Winners of The Motor Trader Independent Garage of The Year 2015 and 2019, The Inspire Customer Service Excellence 2016 Award, The Eagle Radio Customer Focus 2017 Business Award, The Workshop Magazine Workshop Manager of the Year 2017 Award, The LiveWire Excellence In Vehicle Servicing 2019 Award and The Aftermarket Excellence Award for Best Website 2019, The Eagle Radio Biz Award – Entrepreneur of the Year 2020 & the SME News Magazine Most Trusted Car Servicing Provider 2020, we pride ourselves on offering an outstanding customer experience for a fraction of the cost of a dealership. Give us a call and let us quote you for your next service or repair on your Volvo or Toyota. We service all areas around Farnborough, Fleet, Aldershot, Farnham, Guildford, Frimley, Camberley, Hook, Sandhurst, Crowthorne, Yateley, Hampshire and Surrey. We offer free collection and drop off services. We also have a fleet of courtesy cars to allow you to get on with your schedule whilst your Volvo or Toyota is with us. Happy Motoring from all at ACC UK Ltd – Independent Volvo & Toyota servicing, repair and MOT specialists based in the heart of Farnborough, Hampshire.