The blog this week is about how you go about keeping your car warranty valid. Under EU legislation all vehicle manufacturers have to offer a 2 year warranty period from the date of registration of the vehicle. Each manufacturer differs, many offer a 3 year warranty specific to certain mileage – meaning the warranty expires at 3 years or when a specific mileage has passed-normally whichever is the soonest. Read on to find out some top tips:
Warranty does not normally cover problems/items that are regular wear and tear such as bulbs and brakes or problems that occur because of driving style – such as if you have been ragging your car like a boy racer! The Block Exemption Regulation was introduced as a method to create competition within various industries. In the automotive industry it was put in place to allow consumers more freedom of choice as to where they took their vehicles for service and repair. This allows the consumer to shop around for the best prices etc. In the past they were tied to the dealerships for servicing and repairs to maintain their warranties –now they have the freedom-because lets’ be honest – you are always going to pay more in a dealership because their hourly rates are always more than an independent garage.
So how do I keep my manufacturer warranty valid we hear you ask?
Well for your new Volvo or Toyota manufacturer warranty to remain valid you will have to adhere to the manufacturer’s maintenance guidelines. The servicing schedule in your handbook must be adhered to and you must ensure that the garage uses the correct parts and fluid –oils etc. When purchasing your new Volvo or Toyota please take the time to familiarise yourself with that manufacturers requirements as all are different. Therefore do not miss any of your servicing schedules, do not ignore your dashboard lights and make sure your service book is stamped and you keep all of the paperwork for any future reference. Any servicing lights on your dash need to be re set by the garage correctly. OE quality parts will need to be used for your servicing and repair work, these are parts with a quality equivalent to those used when your car was built and those that the main dealer use. OE quality means original equipment, the same as genuine. OE quality parts are usually more expensive than cheaper alternatives but will ensure the warranty is valid. We do not encourage anyone to buy their parts off places like ebay as we cannot vouch for their quality or if they are indeed genuine. So do not feel insulted if your garage refuses to fit them. Happy Safe Motoring Folks!
Here at ACC UK Ltd, Winners of The Motor Trader Independent Garage of The Year 2015, 2019 & 2020, The Inspire Customer Service Excellence 2016 Award, The Eagle Radio Customer Focus 2017 Business Award, The Workshop Magazine Workshop Manager of the Year 2017 Award, The LiveWire Excellence In Vehicle Servicing 2019 Award and The Aftermarket Excellence Award for Best Website 2019, The Eagle Radio Biz Award – Entrepreneur of the Year 2020 & the SME News Magazine Most Trusted Car Servicing Provider 2020, we pride ourselves on offering an outstanding customer experience for a fraction of the cost of a dealership. Give us a call and let us quote you for your next service or repair on your Volvo or Toyota. We service all areas around Farnborough, Fleet, Aldershot, Farnham, Guildford, Frimley, Camberley, Hook, Sandhurst, Crowthorne, Yateley, Hampshire and Surrey. We offer free collection and drop off services. We also have a fleet of courtesy cars to allow you to get on with your schedule whilst your Volvo or Toyota is with us. Happy Motoring from all at ACC UK Ltd – Independent Volvo & Toyota servicing, repair and MOT specialists based in the heart of Farnborough, Hampshire.